Knowledgeable, Friendly and Professional
Awe Sum Organics has been working with Network Management Solutions since 2007. Initially it began with basic on-call support, as our business grew so did our IT needs and the team at NMS did a wonderful job of listening to our needs and presenting us with options to solve our problems. We now use their Managed Services Plan to handle all things IT, workstation, server, printers, wireless and more. When working out the details of the support agreement Darren did an excellent job learning the specifics of our business and customized a plan that addressed our needs and urgency perfectly.
The support we receive – in-house and remotely – is excellent. The support staff is knowledgeable, friendly and professional. I appreciate that we can call or email with issues and we always know the status of any open tickets.
I would definitely recommend NMS to any company looking for a one-stop IT provider; we definitely feel more secure with NMS as our IT partner.
Successful Restoration was a Life-Saver
Years ago the team at Network Management Solutions migrated us from a tape backup system to a more modern hard-drive based backup utilizing Acronis and ReadyNAS. Not long after this migration we had an event in which a server failed to start-up after a reboot. We were able to restore the necessary files and get the server back up and running BEFORE our workforce arrived for their workday.
This successful restoration was a life-saver and worked like a charm, making an emergency service call unnecessary.
A long standing relationship
For over a decade Newman’s Own Organics has been a client of Network Management Solutions. NMS has continually provided us with outstanding technical support that has enabled us to keep up with the rapid growth of the organic food industry.
NMS is one of our most valued suppliers
Darren Fippin, the President of Network Management Solutions, has been our advisor and resource for all of our computer and networking needs for the past decade.
Our loyalty to Darren and the staff at Network Management Solutions stems from the innovative and cutting edge products and solutions he brings to us. Priced competitively and always on the forefront with the latest products and service concepts, NMS is one of our most valued suppliers. We have the ability to grow (or shrink) our hardware needs because we “rent” stations as part of the NMS service. For many years, my greatest frustration was coordinating hardware with software. Problems were a game of blame – and my role became that of mediator between providers. Now, we have one source for our computers, printers, copiers, monitors and networking software. NMS provides and services all of it! I highly recommend NMS as one- stop shopping for all IT needs. Their support is unsurpassed.
Vice President, Operations
Thank you for being part of our team!!!
I wanted to take a moment and thank you for all the wonderful work you have done establishing our new office network. As you know most of my time is spent in the field. The remote connectivity has proven to be a wonderful tool, allowing me to work real time while out of the office, and most certainly saving from hiring another employee. I can spend more time growing my territory and company sales. Our fully automated back-up service provides me peace of mind knowing our data is protected. As with any new change of equipment, issues can arise, or simple questions pop up in the process, I was impressed with your ability to gain access to our machines and fix the issue or explain what we needed to do. Your support for my office staff is great. Like many other small business owners I am always on the lookout for the right gadget to help me be efficient, not always understanding how they incorporate into our system. Your guidance with this has been awesome. I feel confident with the tools and support you provide us, it will no doubt help my company grow and stay efficient.
Thank you for being part of our team!!!
Pacific Coast Ag
The biggest benefit of working with NMS is the combination of computer expertise and knowledge combined with a genuine and sincere desire to meet the client's needs and expectations. Even with attorneys whose needs and expectations can sometimes be unrealistic and demanding.
You were always responsive and patient with the myriad of issues and personalities that you had to deal with, and regardless of the computer problem, you always strived to find the most cost-efficient solution, and did.
Having worked with many IT support companies,, I have a much appreciation for NMS and you. l Appreciate everything you 've done for me and more than happy to talk with any prospective NMS client seeking an endorsement.
Attorney At Law